India
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Refund Policy
At Asiatrix, we are committed to delivering high-quality digital services. Due to the nature of our work, which involves time, expertise, and resource allocation, our refund policy is structured to ensure fairness for both parties.
Once a project has been confirmed and work has commenced, the client agrees that resources have been allocated and the development process has begun.
Therefore, payments made after project initiation are non-refundable.
If a project is canceled before any work has started, a refund may be considered. However, any administrative or consultation charges may be deducted.
Once any part of the work has been delivered, shared, or approved, the project is considered in progress or completed. Under such circumstances, no refunds will be applicable.
Clients are expected to provide clear requirements, timely feedback, and necessary materials. Delays or changes from the client side do not qualify for refunds.
In rare situations, if Asiatrix is unable to deliver the agreed service due to internal limitations, a partial or full refund may be considered at our discretion.
This policy is designed in accordance with applicable consumer protection laws. Nothing in this policy limits your legal rights under governing laws.
For any questions regarding this policy, contact us at:
info@asiatrix.com